About ECHN
Our Healthy Identity
Our mission, vision and values are core elements that help define who we are as a healthcare provider. They represent our reason for being, what we strive for and how we go about our work. They guide our actions every day, helping us to maintain excellence throughout our health network and forge positive relationships with everyone around us.
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Culture of Safety
ECHN, along with all Connecticut hospitals, set themselves apart by leading the nation with a High Reliability Organization model to eliminate all-cause preventable harm using high reliability science and training to create a culture of safety. High reliability organizations reduce the number of serious safety events by focusing on key behaviors and improving system reliability. Through extensive training and hands-on interactive workshops, all employees, providers and leaders seek ways to constantly develop skills and learning to use practical tools that will enable us to create a culture of safety and fix systemic problems that lead to patient harm, decreasing events of preventable harm.
Our Journey to Create a Culture of Safety >
Making Healthy Happen℠
At ECHN, we connect you to talented medical professionals who put patients first. We utilize the latest medical technology to improve outcomes and patient safety. We offer diverse services, from basic medical needs to alternative medicine and wellness. We connect it all in a single, cooperative network, ensuring consistent, high-quality care everywhere you see the ECHN name.
Our Making Healthy Happen Philosophy >
ECHN Green Care
The ECHN Green Committee is committed to creating a sustainable future while reducing the negative impact of operations to improve the social, economic and environmental well-being in the communities we do business.
Our Green Initiative >
ECHN's Community Partnerships
Throughout the year, ECHN supports Manchester and Vernon non-profit organizations in a myriad of ways that benefit our communities.
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Hartford HealthCare
On January 1, 2026, Manchester Memorial Hospital and its Rockville campus officially joined Hartford HealthCare, opening a new chapter for trusted, local care.
With nearly 48,000 dedicated colleagues and a bold vision for the future, Hartford HealthCare is transforming healthcare across Connecticut and beyond—enhancing access, affordability, health equity, and excellence. Spanning more than 500 locations across 185 towns and cities, our comprehensive care-delivery system is built to serve every community, every day.
From world-class hospitals—including two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, and four community hospitals—to an expansive network of behavioral health services, multispecialty physician groups, urgent and virtual care, surgery centers, home care, senior care, rehabilitation, and mobile neighborhood health programs, Hartford HealthCare is there when and where it matters most.
We touch the lives of more than 27,000 people every single day, delivering unparalleled care through our unique Institute Model—bringing together leading experts in neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology & kidney health to provide a unified, high standard of care at the most affordable cost.
Recognized nationally for patient safety and clinical excellence, Hartford HealthCare received the prestigious American Hospital Association Quest for Quality Prize in 2025 and boasts Leapfrog A-ratings across all our hospitals—making Hartford HealthCare one of the safest healthcare systems in the country.
Join us on our journey to redefine healthcare. Visit www.HartfordHealthCare.org and stay connected through our newsletters and social media
View and/or download ECHN's most recent audited financial statement:
Financial Statement [PDF]